Information We Collect

Information You Provide

When you place an order, create an account, or contact us, we may collect:

• Full name and email address

• Shipping and billing address

• Phone number (if provided)

• Payment information (processed securely — we never store card details)

• Any messages or communications you send us
   

Information Collected Automatically

When you browse our site, we automatically collect:

• IP address and browser type

• Pages visited and time spent on site

• Referring URLs and device information

• Cookie and tracking data (see Section 4)
   

How We Use It

We use your information to:

• Process and fulfill your orders

• Send order confirmations and shipping updates

• Respond to your questions and support requests

• Send marketing emails (only if you've opted in — unsubscribe anytime)

• Improve our website, products, and customer experience

• Detect and prevent fraud

• Comply with legal obligations
   

We will never use your data beyond what is listed here without your explicit consent.

Sharing Your Data

We do not sell, rent, or trade your personal information. We may share it only with trusted third parties who help us operate our business:

• Payment processors (e.g. Stripe, PayPal) — to handle transactions securely

• Shipping carriers — to deliver your orders

• Email service providers — to send order and marketing emails

• Analytics platforms (e.g. Google Analytics) — to understand site usage
   

All third parties are obligated to keep your data secure and use it only as specified. We may also disclose information if required by law or to protect the rights and safety of The Torque Keeps Talking or others.
 

Cookies & Tracking

We use cookies and similar technologies to enhance your experience. They help us:

• Remember items in your cart

• Keep you logged into your account

• Understand how visitors use our site

• Deliver relevant content and ads (if applicable)
   

You can control cookies through your browser settings. Disabling them may affect some features of the site. By continuing to use our site, you consent to our use of cookies.
 

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes in this policy, including for legal, accounting, or reporting requirements. Order records are typically retained for 7 years. You may request deletion of your data at any time (see Section 6).
 

Your Rights

Depending on your location, you may have the right to:

• Access — request a copy of the data we hold about you

• Correction — ask us to correct inaccurate or incomplete data

• Deletion — request that we delete your personal data

• Opt-out — unsubscribe from marketing emails at any time

• Portability — receive your data in a structured, readable format
   

To exercise any of these rights, contact us at support@torquekeepstalking.com. We will respond within 30 days.
 

Data Security

We take the security of your information seriously. Our site uses SSL encryption to protect data transmitted between your browser and our servers. Payment information is processed through PCI-compliant processors — we never store your full card details.

While we take every precaution, no method of internet transmission is 100% secure. We commit to using industry-standard protections at all times.
 

Children's Privacy

The Torque Keeps Talking is not intended for anyone under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a child, please contact us at support@torquekeepstalking.com and we will delete it immediately.
 

Policy Changes

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our site after any changes constitutes your acceptance of the updated policy.
 

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please reach out:

• Email: support@torquekeepstalking.com

• Website: torquekeepstalking.com/contact

• Response time: Within 24 hours, Monday – Friday
   

We're a real team behind this store. If anything in this policy is unclear, reach out — we're happy to explain anything in plain language.